Five tips for working with bully-behaviors

When I was a kid, I hated seeing other kids bullied. I’d run at the bully with my arms out-stretched or head lowered ram-like to shove the bully away from his target. Then I’d run away as fast as possible to avoid revenge.

As I’ve matured and gained experience as a mediator and conflict engagement specialist, I’ve learned other (more useful) ways of dealing with people and their bully behaviors. Here are five tips to help you when bullying behaviors threaten your work group.

Move beyond staying positive

I recently spoke with a man struggling to stay positive within his workplace. Several months earlier he had committed to changing his attitude. He had spent too many years complaining with coworkers and leaving the office at the end of the day emotionally exhausted. He didn’t want to be part of the toxicity that permeates his work group anymore.…

Team struggling? Let their greatness guide them.

Have you ever been on a team that seemed to lose its way? You knew it was struggling because team members triangulated and created cliques within the team, found unity against a common foe like management, or went silent about issues that impacted their goals. Toxic attitudes and poor results are telltale signs of a team in trouble. Next…

Untangling strong emotions

When I work with groups in conflict, my goal is to help them talk candidly about the issues that matter most to them. Yet breakthroughs in understanding occur after people untangle their emotions. Emotions are the key to unlocking what we believe  and what we can accomplish together. Yet often we think of strong emotional experiences…

Gain insight with Johari Window

One of the challenges of improving self-awareness and teamwork is knowing where to start. I’ve used a model called Johari Window for years as a way to guide effective learning conversations. Johari Window gives a view into four aspects of Self that serve as a path to personal insight and interpersonal resilience. Below are several approaches for using Johari Window. As you gain familiarity with the model,…