Welcome to the King County Conflict Clinic blog. We’re here to help you transform conflict into a productive force for good results. Each week we’ll answer questions about conflict situations, and share  tips and tools to help you gain insight and take action.

This conflict resource is brought to you by the King County Office of Alternative Dispute Resolution. To find out more about our services, visit our website.

Here’s our team:

Ann McBroom is the director of the King County Office of Alternative Dispute Resolution. Ann has been a conflict resolution professional in Washington State since 1989. After serving as program manager for the King County Dispute Resolution Center for seven years, she was hired by the City of Bellevue to establish a full service mediation program serving citizens of Bellevue. As program manager for these two programs, Ann has mediated and facilitated hundreds of complex, multi-party conflicts, specializing in public interest and employment disputes. In addition, she has trained and mentored hundreds of mediators, including many of the area’s current leaders in the mediation field. After spending several years with Sound Options Group as a trainer, mediator, facilitator, and consultant in both the public and private sector, Ann joined the King County Alternative Dispute Resolution Program as assistant manager and mediator in 2003.

Polly Davis is a mediator, negotiator, and trainer. During her 20 years as a mediator she has worked with the Northwest Institute for Restorative Justice; the King, Snohomish and Pierce County Dispute Resolution Centers; Conflict Resolution, Research and Resource Institute (CRI), and the King County Alternative Dispute Resolution Program. A specialist in the prevention, management, and resolution of conflict with more than 15 years of experience working with community, non-governmental organizations, environmental, and governmental sectors addressing areas including matters of human rights; developer and trainer of culturally pertinent and topically applicable training curricula; and coach.

Doug Nathan has been a conflict resolution professional in private practice since 2006, providing advanced conflict management, organizational development, leadership coaching, training, and facilitation to organizations in both the public and private sectors. Prior to that, Doug was a training and development consultant for Sound Options Group, a conflict resolution firm on Bainbridge Island that specializes in conflict resolution in educational settings. Before that, he worked at Microsoft for five years helping leaders, managers and teams improve their results during times of conflict and change. Doug has a Master’s degree in Organizational Systems and brings his systems thinking to enhance team dynamics and support healthy work environments. His conflict resolution background includes mediating employment and labor disputes, facilitating large-scale multi-party disputes, environmental scans, and designing collaborative processes to prevent, improve, or resolve conflict situations.

Kathleen Nichols has mediated or facilitated more than 1,000 cases in the past 20 years in both the private and public sector. In addition to her private practice, which focuses primarily on family mediation, Kathleen has mediated for various organizations including the U.S. Postal Service, the Inter-Local Conflict Resolution Group (ILCRG), the Federal Executive Board ADR Consortium, the City of Seattle, and she has done volunteer mediations as a mentor mediator for various Puget Sound area Dispute Resolution Centers (DRCs). Kathleen has experience mediating a variety of issues, including workplace EEO, union grievances, employer-employee, and employee-employee disputes, as well as neighborhood, landlord/tenant, elder care, small claims cases, and business disputes. Kathleen is certified by the Washington Mediation Association (WMA) in the following areas of practice: Domestic Relations, Labor/Employment, and Business/Community. For six years, she served as a board member for the Washington Mediation Association, including a term as president. Kathleen earned a Bachelor of Science degree in Sociology and an Master’s degree in management from the University of Colorado.

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